Legal
Privacy policy.
This policy explains what information we collect through this website, how we use it, and the rights available to you over it.
Last updated:
Who we are
This website is operated by ByteForge Global FZCO (“ByteForge”, “we” or “us”), which is the controller of the personal information collected through it. You can contact us about this policy or your personal information at the address below.
ByteForge Global FZCOA1, Dubai Digital Park
Dubai Silicon Oasis
Dubai, United Arab Emirates
legal@byteforge.com
+971 50 894 5608
What we collect
When you contact us through this website, request a consultation or write to us directly, we collect the information you provide. This includes your name, your email address or telephone number, your organization and role where given, and the content of your message. We use it to respond to you and to conduct any engagement that follows.
Our hosting provider records standard server logs when you visit this website. These include your IP address, browser type, the pages requested and the time of each request. The logs are used to keep the site secure and available, and are retained for up to 90 days.
We do not request special categories of personal information, such as health or biometric data, through this website, and we ask that you do not send them to us.
Cookies
This website sets cookies that are strictly necessary for it to operate. If you consent, analytics cookies may be set to help us understand which pages are visited and how the site performs. Your cookie preference is stored in your browser and is not transmitted to us. Any analytics provider is listed under Sharing below.
| Name | Type | Purpose | Duration |
|---|---|---|---|
bf-consent-v1 |
Essential | Records your cookie preference so that the banner is not shown again. | Until cleared |
| Analytics cookies | Analytics | Measure visits and site performance in aggregate. Set only after you accept analytics cookies. | Up to 13 months |
You may change or withdraw your consent at any time by selecting Cookie preferences in the footer of any page. Withdrawing consent stops analytics cookies from being set from that point onward.
How we use information
We use the information we collect to respond to inquiries, schedule and conduct calls, prepare proposals and deliver engagements. We also use it to maintain the security and performance of this website and to meet our legal obligations. We do not sell personal information, and we do not use it for automated decisions with legal or similarly significant effects.
Where the law requires a legal basis for processing, we rely on your consent for analytics cookies. We process inquiry and engagement information to take steps you request before entering into a contract, and to perform that contract. We process server logs under our legitimate interest in operating a secure website, and we keep records where the law obliges us to. You can withdraw consent at any time without affecting processing that took place before.
Sharing
We share information with service providers that support this website and our business correspondence, including hosting, email and scheduling providers, and an analytics provider where you have accepted analytics cookies. Each provider processes information only on our instructions and under contractual obligations of confidentiality and security. We also disclose information where the law requires it, or to a successor in the event of a merger, acquisition or reorganization of our business.
International transfers
Our service providers operate in several countries, so your information can be processed outside the country in which you are located. Where information is transferred across borders, we rely on safeguards recognized by applicable law, such as contractual commitments from the recipient, to protect it to the standard described in this policy.
Retention
We keep personal information only as long as it is needed for the purposes described in this policy. Inquiries that do not lead to an engagement are deleted within 24 months of our last correspondence. Engagement records are kept for the duration of the engagement and afterward for as long as the law requires or as needed to establish, exercise or defend legal claims.
Security
We protect personal information with technical and organizational measures appropriate to the risk, including encryption in transit, access limited to personnel who need the information, and review of our providers' security practices. No method of transmission or storage is completely secure. Where the law requires it, we will notify you and the relevant authorities of a personal data breach.
Your rights
Depending on the data protection law that applies to you, you may have rights over the personal information we hold about you. These include the right to access it, to correct it, to request its deletion, to object to or restrict its processing, and to receive a copy in a portable format. To exercise any of these rights, email us at the legal address shown under Who we are. We will verify your identity before acting on a request and will respond within 30 days. You also have the right to lodge a complaint with the data protection authority where you live or work.
Children
This website is intended for business audiences and is not directed at children. We do not knowingly collect personal information from anyone under the age of 16, and we delete any such information that comes to our attention.
Changes to this policy
We update this policy when our practices or applicable law change. The date at the top of this page shows when it was last updated, and the version published here replaces all previous versions.